Terms of Service

Last updated: February 19, 2026

Please read these Terms of Service carefully before using Klyqme. By accessing or using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using Klyqme's services, including our website (klyqme.com), dashboard (app.klyqme.com), URL shortening service (klyq.me), bio pages hosted on any domain, API, and any associated features (collectively, the "Service"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use the Service. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" refers to both you individually and that organization.

2. Definitions

The following terms have specific meanings throughout these Terms:

"Klyqme," "we," "us," "our" refers to Klyqme and its operators.
"User," "you," "your" refers to any person or entity who has registered for an account.
"Visitor" refers to any person who clicks a shortened link, views a bio page, or scans a QR code created through the Service.
"Customer" refers to any person who purchases a digital product through the marketplace.
"Content" refers to links, bio pages, digital products, images, text, and any other materials you create, upload, or transmit through the Service.
"Short Link" refers to a shortened URL created through the Service (e.g., klyq.me/xyz).
"Bio Page" refers to a customizable web page created using the bio page builder.
"Team" refers to an organizational unit within the Service that enables collaboration among multiple Users.
"QR Code" refers to a machine-readable code generated through the Service, typically linking to a Short Link or Bio Page.
"Digital Product" refers to a downloadable file or digital item listed for sale through the marketplace feature of the Service.

3. Eligibility

You must be at least 16 years of age to use the Service. If you are between 16 and 18 years of age (or the age of legal majority in your jurisdiction), you may only use the Service with the consent of a parent or legal guardian. By using the Service, you represent and warrant that you meet these eligibility requirements and have the legal capacity to enter into a binding agreement.

4. Account Registration

To access certain features, you must register for an account. When registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials (including passwords and API keys) and for all activities that occur under your account. You must notify us immediately at support@klyqme.com if you become aware of any unauthorized access. We reserve the right to suspend or terminate accounts that contain inaccurate information or that we reasonably believe have been compromised. If you create a Team, the team administrator is responsible for managing team member access and ensuring team members comply with these Terms.

5. Description of Services

Klyqme provides the following services:

URL Shortening: Create shortened links with custom aliases, analytics tracking, password protection, expiration dates, and A/B testing of link previews.
Bio Pages: Build customizable landing pages using 40+ block types, including text, buttons, forms, email capture, media embeds, product showcases, and more.
QR Codes: Generate branded, customizable QR codes linked to your short links or bio pages.
Analytics: Real-time tracking of clicks, page views, and QR scans with breakdowns by geography, device, browser, referrer, and UTM parameters.
Digital Products Marketplace: List and sell digital products (files, downloads) through bio pages, with payments processed via Stripe Connect.
Custom Domains: Use your own domain for short links and bio pages, with automatic SSL and DNS verification.
Integrations: Connect with third-party services including Mailchimp, Stripe, and custom webhooks.

We may modify, update, suspend, or discontinue any aspect of the Service at any time, with or without notice. We will make reasonable efforts to notify you of material changes that affect your use of the Service.

6. Subscriptions and Payments

The Service offers both free and paid subscription plans. Paid plans are billed on a monthly or annual basis through Stripe, our payment processor. Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You may cancel your subscription at any time from your account settings; cancellation takes effect at the end of the current billing period, and no prorated refunds are issued for unused time. We reserve the right to change subscription pricing with at least 30 days' notice. Unpaid or overdue accounts may have access to paid features restricted until payment is resolved.

For the digital products marketplace, a platform commission fee is deducted from each sale based on your subscription plan tier. Commission rates are displayed in your account settings and on our pricing page. By using the marketplace, you authorize Klyqme to collect the applicable commission from each transaction.

7. Acceptable Use Policy

You agree not to use the Service to:

Create links to malicious, harmful, fraudulent, or illegal content
Engage in phishing, social engineering, or any form of deception
Distribute malware, viruses, ransomware, or other harmful software
Send spam, unsolicited bulk communications, or chain messages
Impersonate any person, entity, or organization
Infringe on the intellectual property rights of others
Collect personal data from Visitors without appropriate legal basis or consent
Use the Service to circumvent geographic restrictions or access controls
Engage in automated scraping, data mining, or systematic retrieval of content
Attempt to gain unauthorized access to the Service, other accounts, or connected systems
Create redirect chains through multiple URL shorteners
Promote illegal activities, including unlicensed gambling, controlled substance sales, or human trafficking
Create or distribute content promoting violence, hate speech, harassment, or discrimination
Interfere with or disrupt the Service's infrastructure, security, or performance
Use the Service in any way that violates applicable local, national, or international laws or regulations

We reserve the right to remove Content, disable links, and suspend or terminate accounts that violate this policy, without prior notice. We may also report illegal activities to the appropriate authorities.

8. User Content

You retain full ownership of your Content. By using the Service, you grant Klyqme a worldwide, non-exclusive, royalty-free license to host, store, display, reproduce, and distribute your Content solely as necessary to provide and improve the Service. This license terminates when you delete your Content or close your account, except where retention is required by law or where Content has been shared with or accessed by third parties.

You are solely responsible for your Content and represent that you have all necessary rights to share it through the Service. We do not endorse or verify the accuracy of User Content. We may review and remove Content that violates these Terms. If you collect personal data from Visitors through bio page forms, email capture blocks, or other collection mechanisms, you are the data controller for that data and are responsible for maintaining appropriate privacy notices and obtaining necessary consents.

9. Digital Products Marketplace

Klyqme facilitates transactions between creators (sellers) and Customers (buyers) through the digital products marketplace. Klyqme is not a party to these transactions and acts solely as a platform. Creators are responsible for the quality, accuracy, legality, and delivery of their digital products. All payments are processed through Stripe Connect; Klyqme never stores credit card information. Creators must comply with all applicable consumer protection, tax, and commerce laws in their jurisdiction.

Klyqme reserves the right to remove products that violate these Terms or applicable laws. Refund disputes between creators and Customers are the creator's responsibility. However, Klyqme may, at its sole discretion, process refunds in cases of confirmed fraud, platform policy violations, or to comply with applicable consumer protection requirements.

10. Analytics and Data Collection

We collect click, view, and scan data to provide analytics to Users. This includes IP-derived geographic location, device type, browser, operating system, referrer URL, and UTM parameters. This data is aggregated and presented through the analytics dashboard. Analytics data is provided "as is": we do not guarantee its completeness or accuracy and it should not be the sole basis for business decisions.

If you configure retargeting pixels (Meta, Google, TikTok, LinkedIn, or others) on your links or bio pages, you are responsible for ensuring compliance with all applicable privacy laws, including obtaining necessary consents from your Visitors. Klyqme fires these pixels on your behalf based on your configuration but does not control how third-party ad platforms use the resulting data.

11. Intellectual Property

The Service, including its design, code, features, documentation, branding, and underlying technology, is owned by Klyqme and is protected by copyright, trademark, patent, trade secret, and other intellectual property laws. Our name, logo, and branding are our trademarks and may not be used without our prior written permission. Nothing in these Terms grants you any rights to our intellectual property except the limited, revocable right to use the Service in accordance with these Terms.

12. Copyright and DMCA Policy

We respect intellectual property rights and respond to valid copyright infringement notices. If you believe that Content on the Service infringes your copyright, you may submit a notice to legal@klyqme.com that includes: (a) a description of the copyrighted work; (b) the URL or location of the allegedly infringing Content; (c) your contact information; (d) a statement that you have a good faith belief that the use is not authorized; (e) a statement that your notice is accurate, under penalty of perjury; and (f) your physical or electronic signature. We will investigate valid notices, may remove infringing Content, and may terminate accounts of repeat infringers.

13. Third-Party Services

The Service integrates with and may redirect to third-party services and websites, including Stripe, Google, Mailchimp, and the destinations of User-created short links. We are not responsible for the content, privacy practices, terms of service, or availability of third-party services. Your use of third-party services is governed by their respective terms and policies. We do not endorse any content accessible through short links created by Users.

14. Privacy

Your privacy is important to us. Our Privacy Policy, available at klyqme.com/privacy, describes how we collect, use, share, and protect personal information. The Privacy Policy is incorporated into these Terms by reference. By using the Service, you acknowledge that you have read and understood our Privacy Policy.

15. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, KLYQME DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THAT SHORT LINKS WILL ALWAYS RESOLVE CORRECTLY, THAT BIO PAGES WILL ALWAYS BE ACCESSIBLE, OR THAT ANALYTICS DATA WILL BE COMPLETE OR ACCURATE.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KLYQME AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO KLYQME IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100). THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

17. Indemnification

You agree to indemnify, defend, and hold harmless Klyqme and its officers, directors, employees, contractors, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your use of the Service; (b) your Content, including any claims that your Content infringes third-party rights; (c) your violation of these Terms; (d) your violation of any applicable law or regulation; (e) digital products you sell or purchase through the marketplace; or (f) any dispute between you and a third party related to the Service.

18. Termination

You may close your account at any time from your account settings. We may suspend or terminate your account and access to the Service at any time, with or without cause, and with or without notice, including for violation of these Terms. Upon termination: (a) your right to access and use the Service ceases immediately; (b) your short links may be deactivated; (c) your bio pages will no longer be publicly accessible; (d) your Content will be scheduled for deletion after a 30-day grace period; and (e) outstanding payment obligations remain due. Sections of these Terms that by their nature should survive termination (including Sections 8, 11, 15, 16, 17, and 19) will survive.

19. Dispute Resolution and Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any dispute arising from or relating to these Terms or the Service shall first be attempted to be resolved through good faith negotiation between the parties. If negotiation fails to resolve the dispute within 30 days, either party may pursue resolution through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, or in the small claims court of your jurisdiction if the claim qualifies. You agree that any dispute resolution proceedings will be conducted on an individual basis and not as part of a class, consolidated, or representative action.

20. Modifications to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by email (to the address associated with your account) or by posting a prominent notice within the Service at least 15 days before the changes take effect. Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of the changes. If you do not agree with the revised Terms, you must stop using the Service and close your account before the changes take effect.

21. General Provisions

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. These Terms, together with the Privacy Policy and any other agreements referenced herein, constitute the entire agreement between you and Klyqme regarding the Service. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction. These Terms do not create any third-party beneficiary rights. Neither party shall be liable for any failure or delay in performing its obligations due to events beyond its reasonable control, including natural disasters, acts of government, internet outages, or pandemics. These Terms are drafted in English. In the event of any conflict between the English version and any translation, the English version shall prevail.

22. Contact Information

If you have any questions about these Terms of Service, please contact us at legal@klyqme.com.